Legal Information

By using this site, placing an order or utilising our services you must agree to our terms and conditions.

General Terms and Conditions

Download our Terms and Conditions

Service Level Agreement (SLA)

Download our Service Level Agreement (SLA).

Company Details

The registered office for 2Dmedia Limited is The Barn, Rickstones Road, Rivenhall, Essex, CM8 3HQ.

Company No. 5897727
VAT Reg No. GB 919 3822 04

Our Rates

Service / Level	Price per hour
Director (consultancy)	£115
Development (software)	£70
Standard work rate Includes Design and Web Development (build/maintenance)	£60
Chargeable support and training (standard) Telephone, email or at our office during office hours	£60
Chargeable support and training (higher rate) Out of hours or on-site (minimum 2 hour charge for on-site)	£70

Unless explicitly specified on the invoice or quote, charges are made for performance of the service irrespective of time taken. Most services are not charged purely on a time basis. All prices subject to change without notice.

Support charges for issues arising due to user error or issues not caused by us (eg, software faults) are made at our discretion, we typically wave the first hour of standard chargeable support per £1,000 spent on the particular service unless otherwise specified within the package.

All prices on this website, unless otherwise stated, are quoted exclusive of VAT.

Data Protection

Any personal data herein are processed in accordance with the Data Protection Act 1998, further details are available on request.

2Dmedia Limited are registered under the Data Protection Act with registration number Z1122183, for details see the ICO register.

CCTV

2Dmedia Limited operate Closed Circuit Television in and around our office. For further details please contact us.

Communication

Telephone calls may be recorded or monitored for quality, training and record purposes. Emails are stored and may be shared within the organisation and relevant third parties.

The Internet and email are not 100% secure systems. The e-mail we send and any attachments are for authorised use by the intended recipient(s) only. It should not be copied, disclosed to, retained or used by any other party. If you are not an intended recipient then please promptly delete all copies of the email plus any attachments and inform the sender. Views expressed within email are not necessarily those of 2Dmedia Limited.

Legal Advice

2Dmedia Limited and it's staff do not provide or offer legal advice of any kind, any comments made regarding legal queries should not be taken as legal advice.

It is the customer's (website operator's) responsibility to provide and ensure all necessary legal information is correctly published and that any applicable regulations are followed correctly.

 

E&OE, terms and conditions, SLA and policy are subject to change without notice.

 

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